Shipping Policy
Effective Date: [March 26. 2026]
At Valley Rio, we are committed to delivering your order in a timely and reliable manner. Please review our shipping policy below.
1. Order Processing
Orders are processed within 1–3 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or holidays.
You will receive a confirmation email after placing your order, and a second notification once your order has shipped.
2. Shipping Rates & Delivery Times
Shipping costs are at flat rates with standard shipping at $6 and priority at $12
Estimated delivery times:
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Standard Shipping: 5–10 business days
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Priority Shipping: 2–3 business days
Delivery times are estimates and may vary due to carrier delays.
3. Shipping Locations
Valley Rio currently ships within the United States only.
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4. Tracking Information
Once your order has shipped, you will receive a tracking number via email to monitor your shipment.
5. Delays
Valley Rio is not responsible for delays caused by:
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Shipping carriers (USPS, UPS, etc.)
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Weather conditions
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Incorrect or incomplete shipping information provided by the customer
Please ensure your shipping details are accurate at checkout.
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6. Lost or Stolen Packages
Valley Rio is not responsible for lost or stolen packages marked as “Delivered” by the shipping carrier.
If your package is marked as delivered but not received, please contact the shipping carrier directly. If you need assistance, you may contact us.
7. Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at:
We will work with you to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about shipping, please contact us:
Email: valleysrio@gmail.com
Business Name: Valley Rio